PAL Express
Check-in is available starting from 120 minutes
Online Check-in
Last Updated:
Overview
Introduction
PAL Express (2P) is a low cost carrier airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (Lx W xH). The flight ticket fare does not include checked baggage allowance. Check in time at the airport starts from 120 minutes before the scheduled departure time. Check in online is possible for flight on PAL Express official website page. It can be processed 1 days prior to flight departure time.How to Book
1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process your payment through the selected method. 6. Find your PAL Express flight e-ticket in the My Booking page, or in your registered email.How to Pay
Payment for your PAL Express booking on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.About
Company Profile
PAL Express operating with IATA code (2P) and ICAO code GAP, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Ninoy Aquino International Airport (MNL). PAL Express operates under Air Philippines Corporation. The company is lead by the CEO, Bonifacio U. Sam. The head office for the airline is located in Philippines.History
PAL Express which operates with IATA (2P) and ICAO (GAP) is operated under Air Philippines Corporation. The airline was founded in 1995. Throughout the years, PAL Express continued to innovate its business by establishing a worthwhile and enjoyable service for their customers. This airline began its operation on 01-02-1995. The first ever flight route was Iloilo (ILO) - Zamboanga (ZAM) using Boeing 737-200. PAL Express has been awarded World’s Most Improved Airline of 2019,APEX 2019.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Airbus A321ceo | 6 |
| Airbus A320-200 | 6 |
| Airbus A320-200 V1 | 1 |
| Airbus A320-200 V2 | 5 |
| De Havilland Canada Dash 8-400 NG | 5 |
Call Center
If you have questions for the airline or are facing issues in the airport such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to wecare@pal.com.ph. The PAL Express customer service can be contacted on one of the following phone numbers :| Country | Phone |
|---|---|
| Philippines | (+63) 2 777 59 32 |
| USA/Canada | (+1)-800-435-9725 |
| China | (+86) 400-100-2752 |
| Australia | (+61) 2 9249 9900 |
| United Kingdom | (+44) 808- 164-9888 |
| Japan (for International) | (+81)-3-5157-4362 |
| Japan (for Domestic) | (+81) 570-783-483 |
| Hong Kong | (+852) 2301 - 9300 |
Live Chat
Another alternative is to access their live chat page here.Facilities and Services
Baggage
Cabin Baggage
Passengers using the service of PAL Express are provided a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (Lx W xH), and max weight of the luggage is 7 kg.Checked Baggage
Free checked baggage allowance is not available for the passengers flying on PAL Express.Excess Baggage
Excess checked baggage allowance weight cannot be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The standard seat size of the PAL Express Economy Class is 31" - 32" seat pitch and 17"- 18" seat width.
Business Class
The standard seat size of the PAL Express Business Class fare is 42" seat pitch and 21" seat width.
Inflight Comfort
Inflight Entertainment
PAL Express provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movies,TV Shows,Music.Inflight Free Snack
Free snack/beverage is not available during flights with PAL Express.
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Privilege Program
PAL Express has a privilege program for their customers, and more complete information on it can be accessed here.Check-in
Web Check-in
Through the official website of PAL Express, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.Airport Check-in
Airport check in can be done in the PAL Express check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
Kiosk check in service is not available for passengers of PAL Express.App Check-in
It is possible for PAL Express passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the PAL Express mobile application on their mobile. The check in time is 24 hours before the flight departure time.Terms and Conditions
For the complete Terms and Conditions of PAL Express, click here.