Check-in is available starting from 180 minutes
IntroductionJetstar Asia (3K) is a low cost carrier airline operating domestic routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 36 cm x 23 cm x 56 cm (L x W x H). checked baggage allowance is not included in the ticket. Check in time at the airport starts from 180 minutes prior to the scheduled departure time. Check in online is allowed for flight with the airline on Jetstar Asia official website. It can be done 7 days before flight departure time.
How to Book1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected method. 6. Get your Jetstar Asia flight e-itinerary in the My Booking page, or in your registered email.
How to PayPayment for your Jetstar Asia ticket booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company ProfileJetstar Asia operating with IATA code (3K) and ICAO code JSA, is a low cost carrier airline that flies domestic routes. The airline serves flights to destination cities all over the world from its main hub located in Singapore Changi Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Jetstar Asia Airways Pte Ltd is the owner of the trade name Jetstar Asia. The leader of the company is Mr Barathan (Bara) Pasupathi. The address of the head office is Singapore.
HistoryJetstar Asia operating with IATA (3K) and ICAO (JSA) was first established in 2004. The airline runs under the management of Jetstar Asia Airways Pte Ltd. Throughout the years, Jetstar Asia always strives to become one of the leading airlines in the future. This airline began its operation on 13-12-2004. The first ever flight route was Singapore (SIN) - Hong Kong (HKG) using Airbus A320. Jetstar Asia has won 2017 - 2019 Top 10 safest LCCs in the world by airlineratings.com,Five Star-Rating for On-Time-Performance in 2017 by OAG,2017 Best Low Cost Carrier by Travel Weekly Asia. The milestone that has been accomplished by the airline is 18 Fleet by 31 January 2019,25 Routes by 31 January 2019.
Call CenterIf you have any inquiry for the airline or are facing difficulties during your travel such as delayed flights or lost baggage, you can directly contact the airline. The Jetstar Asia contact support can be contacted on one of the following numbers :
|Singapore||(+65) 6499 9702|
|Cambodia (Phnom Penh)||(+855) 92 398 333|
|Cambodia (Siem Reap)||(+855) 92 392 333|
|China||(+86) 4001 201 260|
|Hong Kong||(+852) 3192 7451|
|Japan||(+81) 570 550 538|
|Malaysia||(+60) 1800 813 090|
|Myanmar||(+95) 9 42111 6662 / (+95) 9 42111 6663|
|New Zealand||(+64) 9975 9426|
|Philippines||(+63) 1800 1611 0280|
|Thailand||(+66) 2267 5125|
|USA||(+1) 866 397 8170|
|Vietnam||(+84) 121010020 / (+84) 12280015 / (+84) 120852212|
Live ChatAnother way is to go to their live chat page here.
Facilities and Services
Cabin BaggagePassengers using the service of Jetstar Asia are given a cabin baggage allowance included in their ticket fare. The the max dimension of the luggage put in the cabin is 36 cm x 23 cm x 56 cm (L x W x H), while max weight of the luggage is 7 kg.
Checked BaggageJetstar Asia does not provide free checked baggage allowance for the passengers.
Excess BaggageExtra checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Jetstar Asia Economy Class is 29" seat pitch and 17.9" seat width.
Inflight EntertainmentJetstar Asia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as tv,headphone,music,game.
Inflight Free SnackFree snack/beverage is not available during flights with Jetstar Asia.
Meal OrderPassengers can order meal to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Privilege ProgramPrivilege program is available for the loyal customers of Jetstar Asia, and more detail on it can be read here.
Web Check-inThrough the official website of Jetstar Asia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 7 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Jetstar Asia opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Jetstar Asia passengers, and could be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 3 hours prior to the scheduled departure time.
App Check-inIt is possible for Jetstar Asia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Jetstar Asia mobile application on their gadget. The check in time is 168 hours before the scheduled flight departure time.
Terms and Conditions
For further information, read the Conditions of Carriage of Jetstar Asia, click here.