Chengdu Air

Free snack will be given on this trip
Check-in is available starting from 150 minutes

Last Updated:

Overview

Introduction

Chengdu Air (EU) is a full flight airline operating domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 5 kg and maximum dimension of 20 cm x 40 cm x 55 cm (L x W x H). The passengers flying international route with Chengdu Air will get free checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 20 kg. Check in time at the airport starts from 150 minutes before the scheduled flight departure time. There is no option to check in online with this airline.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Receive your Chengdu Air flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Chengdu Air booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Company Profile

Chengdu Air operating with IATA code (EU) and ICAO code UEA, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Chengdu Shuangliu International Airport (CTU). The airline flies to Indonesia, Malaysia, Thailand, and Some of the destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Chengdu Airlines Co Ltd is the owner of the trade name Chengdu Air. The company is lead by the CEO, Li Haiying. The head office for the airline is located in China.

History

Chengdu Air operating with IATA (EU) and ICAO (UEA) is managed by Chengdu Airlines Co Ltd. In 2004, this airline was founded. Across the years, Chengdu Air always tries its best to become one of the favored airlines in the future. Chengdu Air has been awarded CAPSE Civil Aviation Service Summit 2019,Chinese Culture Management Association 2018,Alibaba Group 2018 and All-China Federation of Trade Unions 2002.

Flight Attendant

Chengdu Airlines flight attendant image
Chengdu Air cabin crew wears a uniform that is dominated by dark blue and black. For male flight attendants, they wear oriental style modern shirt with dark blue or black color with dark blue or black trousers. For female flight attendants, they wear oriental style modern shirt with dark blue or black color with colorful stripes, belts and patterned chinese armband cloth with dark blue or black skirt. The design itself represents Chengdu Air sense of purpose to provide an excellent experience to their passengers throughout the flight.

Fleet

Chengdu Airlines fleet image
Chengdu Air has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A319-100 4
Airbus A320-200 30
Comac ARJ21-700 9

Call Center

If you have inquiry for the airline or are facing any difficulty in the airport such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to fwzl@cdal.com.cn. The Chengdu Air call center can be contacted on one of the following numbers :
Country Phone
China +86 28 66668888

Live Chat

Live chat service is not available for passengers of Chengdu Air.

Facilities and Services

Baggage

Cabin Baggage

Passengers flying with Chengdu Air are given a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 5 kg, and the max dimension of the baggage put in the cabin is 20 cm x 40 cm x 55 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on Chengdu Air. Passengers are allowed to check in up to 20 kg of baggage on domestic routes, and 20 kg on international routes.

Excess Baggage

Extra checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Chengdu Airlines Economy Class seat image

Economy Class

The standard seat size of the Chengdu Air Economy Class is 18 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is provided during flights with Chengdu Air.
Chengdu Airlines menu meals image
Meal Order
Passengers can order food to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Chengdu Airlines Privilege Program image

Privilege Program

Privilege program is available for the loyal customers of Chengdu Air, and more detail on it can be read here.

Check-in

Web Check-in

Through the official website of Chengdu Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Chengdu Air opens 150 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Chengdu Air.

App Check-in

App check in service is not available for passengers of Chengdu Air.

Terms and Conditions

For further information, read the Terms and Conditions of Chengdu Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For further information on Chengdu Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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