Loong Air

Company Profile

Loong Air which operates with IATA code (GJ) and ICAO code CDC, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Hangzhou Xiaoshan International Airport (HGH). Although the airline operates using the name Loong Air, it is the trade name for Zhejiang Loong Airlines Co Ltd. The company is lead by the CEO, Liu Qihong. The address of the head office is China.

History

Loong Air which operates with IATA (GJ) and ICAO (CDC) is managed by Zhejiang Loong Airlines Co Ltd. The airline was first founded in 2012. Throughout its journey, Loong Air always do their best to become one of the most favourable airlines in the future. This airline started its operation on 29-12-2013. The first ever flight route was Hangzhou (HGH) - Chongqing (CKG) using Airbus A320. Loong Air has won Best Airline of Xiaoshan District 2018.

Flight Attendant

Loong Air cabin crew wears a uniform in pink and grey. For male flight attendants, they wear grey shirt with pink blazer with grey trousers. For female flight attendants, they wear pink shirt with grey blazer or grey shirt with pink blazer and pink scarf and grey skirt. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers..

Fleet

Loong Air has a number of airplanes, all of which can be checked in the following table:

Call Center

If you have any inquiry for the airline or are facing any issue in the airport such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to FFP@loongair.cn. The Loong Air customer service can be contacted on one of the following phone numbers :

Live Chat

Loong Air customer service does not support live chat.

Web Check-in

Passengers cannot check in online through the site of Loong Air.

Airport Check-in

Check-in counters for Loong Air opens 120 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Loong Air passengers, and can be accessed at the departure airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 2 hours prior to the scheduled flight departure time.

App Check-in

This service is not available for passengers flying with Loong Air.

Baggage

Introduction

Loong Air (GJ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and max dimension of 20 cm × 40 cm × 55 cm (L x W x H). Passenger can check in at the airport 120 minutes before the scheduled departure time. Online check in is not available.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Receive your Loong Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Loong Air ticket on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Fare Rules