Qazaq Air

Check-in is available starting from 59 minutes

Online Check-in

Last Updated: Friday, 4 December 2020 03:57

Overview

Introduction

Qazaq Air (IQ) is a full flight airline operating domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 5 kg and maximum size of 56 cm x 41 cm x 25 cm (L x W x H). Free checked baggage allowance is not included in the flight Passenger can check in at the airport 180 minutes prior to the scheduled flight departure time. Check in online is allowed for flights with the airline on Qazaq Air official website page. It can be processed 1 days before departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected payment method. 6. Get your Qazaq Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Qazaq Air ticket on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

About

Company Profile

Qazaq Air which operates with IATA code (IQ) and ICAO code QAZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Almaty International Airport. Qazaq Air is the owner of the trade name Qazaq Air. The company is lead by the CEO, Plamen Atanassov. The address of the head office is Kazakhstan.

History

Qazaq Air operating with IATA (IQ) and ICAO (QAZ) was founded in 2015. The airline runs under the management of Qazaq Air. Throughout its journey, Qazaq Air continued to develop its business by providing a worthwhile and enjoyable service for their passengers. This airline started its operation on 27-08-2015. The first ever flight route was ALA - NQZ using Bombardier Dash 8 Q400.

Flight Attendant

Qazaq Air cabin crew wears a uniform that is dominated by Purple. For male flight attendants, they wear White long sleeve with black suit, black vest and black tie and black trousers. Besides a perfectly made uniform, Qazaq Air cabin crew always put the passenger and their experience on the forefront.

Fleet

Qazaq Air has a number of airplanes, all of which can be checked below:

Type	Quantity
Bombardier Dash 8 Q400	5

Call Center

If you have inquiries for the airline or are facing problems during your flight such as delayed flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to info@flyqazaq.com. The Qazaq Air customer service call center can be contacted on one of the following numbers :

Country	Phone
Kazakhstan	(+7) 727 3561414

Live Chat

There is no live chat service for passengers of Qazaq Air.

Facilities and Services

Baggage

Cabin Baggage

Passengers of Qazaq Air are given a cabin baggage allowance included in their ticket fare. The the max size of the luggage put in the cabin is 56 cm x 41 cm x 25 cm (L x W x H), and maximum weight of the luggage is 5 kg.

Checked Baggage

Qazaq Air does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Economy Class

The size of the standard seat for the Economy Class in Qazaq Air is 30" pitch 17"width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not provided during flights with Qazaq Air.

Meal Order

Passengers can order food to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.

Privilege Program

Privilege program is available for the loyal customers of Qazaq Air, and more information on it can be read here.

Check-in

Web Check-in

Passengers of Qazaq Air can’t do online check-in through the site.

Airport Check-in

Airport check in can be done in the Qazaq Air check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Qazaq Air.

App Check-in

This service is not available for passengers flying with Qazaq Air.

Terms and Conditions

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.