Free snack will be given on this trip
Check-in is available starting from 180 minutes
IntroductionSilk Air (MI) is a full flight airline flying to international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 61 inches (L + W + H). The passengers flying international route with Silk Air will get free checked baggage allowance of 30 kg. Passenger can check in at the airport 180 minutes prior to the flight departure time. Online check in is possible for flight on Silk Air official website page. It can be done 2 days prior to departure time.
How to Book1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected method. 6. Find your Silk Air flight e-itinerary in the My Booking page, or in your registered email.
How to PayPayment for your Silk Air ticket booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileSilk Air operating with IATA code (MI) and ICAO code SLK, is a full flight airline that flies international routes. The airline flies to destination cities all over the world from its main hub located in Changi International Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Silk Air, it is the trade name for SilkAir (Singapore) Private Limited. The leader of the company is Foo Chai Woo. The address of the head office is Singapore. Silk Air is a part of the Singapore Airlines.
HistorySilk Air which operates with IATA (MI) and ICAO (SLK) was founded in 1989. The airline is managed by SilkAir (Singapore) Private Limited. Over time, Silk Air has grown steadily and keep providing a credible and trustworthy service for their passengers. Silk Air has been awarded Five Star Major Regional Airline Award in 2019,Indonesia Leading Regional Airline Award in 2018. Today, the airline has succeeded in reaching On 31 March 2015, the airline flew over 3.5 million passengers,On January 28 2021, SilkAir announced ceased its operations and merged with Singapore Airlines.
|Boeing 737 MAX 8||5|
Call CenterIf you have any inquiry for the airline or are facing problems during your flight such as lost baggage or delayed flights, you can contact the airline. The Silk Air customer service call center can be contacted on one of the following numbers :
|Singapore||+65 22 4241251|
Live ChatThere is no live chat service for passengers of Silk Air.
Facilities and Services
Cabin BaggagePassengers using the service of Silk Air are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 7 kg, while the maximum dimension of the luggage put in the cabin is 61 inches (L + W + H).
Checked BaggageFree checked baggage allowance is available for the passengers flying on Silk Air. Passengers flying domestic flight with Silk Air do not get checked baggage allowance, but passengers on international flights get 30 kg free checked baggage allowance.
Excess BaggageExtra checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class in Silk Air is 17 inch.
The standard seat size of the Silk Air Business Class is 22 inch.
Inflight EntertainmentSilk Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies,TV,music.
Inflight Free SnackDuring flights with Silk Air free snack/beverage is available.
Meal OrderAccording to the availability, passengers can order food to enjoy in their flight. For the airline's meals and beverages menu, click here.
Inflight WifiInflight WiFi is available during flight with Silk Air.
Privilege ProgramPrivilege program is available for the loyal customers of Silk Air, and more complete information on it can be accessed here.
Web Check-inThrough the official website of Silk Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Silk Air opens 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Silk Air passengers, and may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline call center. The check in time is 48 hours prior to the departure time.
App Check-inApp check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Silk Air mobile application on their gadget. The check in time is 48 hours before the scheduled departure time.
Terms and Conditions
For further information, read the Conditions of Carriage of Silk Air, click here.