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Thai Lion Air

Thai Lion Air (SL)

 Free Cabin Baggage Allowance 7kg
 check-in 120 minutes before departure
 Online Check-in

Promo Thai Lion Air

Thai Lion Air Baggage

There are two types of luggage that you can take while traveling with Thai Lion Air: checked baggage to be put in the aircraft’s baggage hold, and unchecked baggage to be taken to the cabin.

All passengers except infants are allowed to bring one hand baggage to carry on board as free baggage, be it in the form of cabin bag, laptop bag, or hand bag as long as the dimensions do not exceed 40 x 30 x 20cm. The maximum weight of this luggage cannot be more than 7kg.

Other than the unchecked baggage, depending on the ticket you purchase, you may also get an additional baggage allowance. The checked in baggage allowance for Thai Lion Air in 2019 is as follows:

Route Adult (Economy) Adult (Premium) Extra Baggage Fee per kg
Domestic - Free 20kg THB 300
International - Free 30kg THB 500

*Baggage that weighs more than the allowance/overweight baggage will be charged by the kg on the check in counter of departure airport

Passengers flying with infants and/children may carry a pram/buggy with no additional charge, although infant tickets are not given a baggage allowance. Other than that, manual wheelchairs, walking frames, and other mobility devices will also be carried free of charge.

Thai Lion Air Check-In

To get your e-boarding pass, you can check in online on your desktop or mobile at the Thai Lion Air website The feature is available to the passengers starting from 24 hours to 4 hours prior to the scheduled departure time. However, you must print out the e-boarding pass before boarding the airplane at the airport.

If you’d rather check in at the airport than doing the web check in option, check the table below for the check-in counter operation time.

Departure Destination Open Close
All Domestic 2 hours before departure 45 minutes before departure
All International 3 hours before departure 45 minutes before departure
China (all except Chongqing and Chengdu) All 3 hours before departure 2 hours before departure
China (Chongqing and Chengdu) All 3 hours before departure 1 hour 30 minutes before departure

You should be at the boarding gate maximum 30 minutes before the scheduled flight departure, as the gate closes 20 minutes prior to departure. And if you arrive later, you might not be allowed on board.

Thai Lion Air Call Center

There are various ways for you to contact the Thai Lion Air Customer Service, from calling the call center phone numbers, sending email, to visiting their offices.

Country Operating Hour Phone Number Email
Thailand 24 hours on Monday-Sunday (+66) 2529 9999
China 10AM - 6PM on Monday-Friday -
Singapore 24 hours on Monday-Sunday (+65) 6589 8300
Nepal 9.30AM - 5.30PM on Monday-Sunday +977 1400 5205 or +977 1400 5206 -
Vietnam 8.30AM - 5.30 PM on Monday-Friday, and 8.30AM - 12.00PM on Saturday +8424 3633 1773 and +8424 3633 1775 -
Myanmar 9AM - 6PM on Monday-Friday, and 9AM-1PM on Saturday +951 381 606, +951 372 269, +951 374 210, +951 388 779 -
Indonesia 24 hours on Monday-Sunday +6280 4177 8899, +6221 6379 8000 -
India 9.30AM - 5.30 PM on Monday-Friday, and 9.30AM - 2PM on Saturday +9111 4359 6437, +9111 4351 5922, +9111 4351 5933
Thai Lion Air Office Address
Head Office 89/46 Vibhavadi Rangsit Road, Sanambin Sub-District, Don Mueang District, Bangkok 10210, Thailand
Airport Office Room 4313A, 4th floor, Terminal 1 Building, Don Mueang International Airport, 222 Vibhavadi Rangsit Road, Sanambin Sub-District, Don Mueang District, Bangkok 10210, Thailand
Training Center 95/5 Navanakorn 5 Road, Klong Nueng Sub-District, Klong Luang District, Pathumthani 12120, Thailand
Kathmandu Office Ground Floor, GR Complex, House No. 531 Lazimpat, Kathmandu, Nepal
Hanoi Office 90 Le Duan Street, Cua Nam Ward, Hoan Kiem District, Hanoi
Yangon Office 186, MWEA Tower, Room no. 105, Shwe Dagon Pagoda Road, 11191 Dagon Township, Yangon
Jakarta Office Lion Air Tower Jl. Gajahmada No.7 Jakarta Pusat 10130
Taiwan Office 11F-5, No.142, Sec. 3, Minquan E. Rd., Songshan Dist., Taipei ,Taiwan
Tokyo Office 1207 Cross Office Uchisaiwai cho, 1-18-6 Nishi Shinbashi, Minayo-ku, Tokyo, 105-0003 Japan

Thai Lion Air Fare Rules

You can make various changes to your booking when necessary, for example when you misspell a name, or need to reschedule your flight. However, there is an extra fee that you need to pay to make the change.

Change in Booking Details
Change Flight Possible as long as it’s made maximum 4 hours before the scheduled departure of the original flight, and not changing the flight route. Passenger will be charged with processing fee (750 Baht), and price difference if the price of the new ticket is higher than the original ticket
Name Change Changing the name of a passenger to different person or name pronunciation is not allowed. Name correction, however, is possible with an additional charge of 750 Baht per person/booking code/time
Cancellation/Refund Passengers can cancel their flight ticket and apply for a refund within 90 days of their departure

For a complete fare rules for the airline including on delay, liquid baggage, infant, and pregnant passengers, you can read it here

Thai Lion Air Fleet

Thai Lion Air Fleet

The airline’s fleet is composed of aircrafts from the Boeing 737 family including 737-800, 737-900ER, 737 Max 9, and Airbus A330-300.

Aircraft In Service Passengers
Airbus A330-300 3 392
Boeing 737-800 11 189
Boeing 737-900ER 17 215
Boeing 737 Max 9 3 215
Total 34 -

Thai Lion Air Flight Schedule

To see the complete flight schedule of Thai Lion Air, click here

Thai Lion Air Flight Attendant

Thai Lion Air Flight Attendant

The flight attendants working with the airline wear uniforms in the signature purple and red batik pattern of the Lion Air Group. The female flight attendants wear a set of blouse and knee length skirt in the Indonesia traditional batik inspired pattern, with a thigh-high slit on the side to allow for more mobility on board the airplane. The male flight attendants’ uniform is a set of crisp white shirt and black pants, paired with a tie in the same pattern.

Thai Lion Air History

Thai Lion Air is the result of an agreement between the Indonesian low-cost carrier, Lion Air, and its partner in Thailand. It was meant to be an extension of the airline in other countries outside Indonesia,

The airline, which uses “Freedom to Fly” as a slogan, operated for the first time with a flight from Bangkok to Chiang Mai on December 4 2013. The next day, it started its full service. Not longer than a week later, Thai Lion Air signed an agreement with Malindo Air allowing the airline to serve the Kuala Lumpur International Airport (KLIA) - Bangkok routes.

When it started, the airline used the Don Mueang International Airport as their first hub, flying domestic flights to Chiang Mai. It then opened the second hub in the Hat Yai International Airport, adding more routes both in and outside of the country. In Thailand, the flights are from both Don Mueang and Hat Yai to Chiang Mai International Airport, Hua Hin Airport, and Surat Thani Airport. Internationally, the airline serves routes to two countries: Indonesia and Malaysia.

Currently, the airline serves more destinations than before, flying to more cities in Thailand and cities in countries across Asia and Southeast Asia.

Thai Lion Air Inflight Services

There are various inflight entertainments that can be enjoyed by passengers who fly in the routes served by Thai Lion Air’s Boeing aircrafts. It includes movies and games that can be enjoyed throughout the flight, and a USB port that you can use to charge your devices.

Passengers with the Premium Economy ticket fare can also enjoy the same facilities including movies, TV programmes, and games in their flight.

Other than that, all passengers in both Boeing and Airbus routes can pre-order meals before flight. You can pre-order meals online on this page.

Thai Lion Air Company Profile

Thai Lion Air, the trade name of Thai Lion Mentari Co. Ltd, is a Thai associate company of Indonesia’s Lion Air. The low-cost carrier operates from Bangkok Don Mueang International Airport, serving both Thai domestic and international flight routes.

The airline, which operates using the IATA code SL and ICAO code TLM, fly to various destinations in Thailand and cities in other countries such as Jakarta, Bangladesh, and Kathmandu. Since its inaugural flight in 2013, Thai Lion Air has been given various awards, such as the Top 10 People’s Choice Awards Thailand in 2017, and two consecutive Asia’s Top Budget Airlines in 2017 and 2018 by Now Travel Asia Awards.

Its head office is located in Don Mueang International Airport, Bangkok, Thailand. In other countries such as Nepal, Vietnam, or Myanmar, the airline also has representative offices, and you can find the addresses on the Call Center section of this page.

Thai Lion Air Seat Selection

Thai Lion Air Seat

Thai Lion Air offers several types of seats that you can choose, depending on the aircraft used in the flight. The flights using Boeing 737 (Boeing 737-800, Boeing 737-900ER, and Boeing 737 Max 9) have three different seats offered, and the ones using Airbus A330-300 have two different seats. You can choose a seat when you check in.

Airplane Seat Selection Location
Boeing 737-800 Normal Seats Row 7-32
Boeing 737-800 Lion Seat Row 3-6
Boeing 737-800 Lion Comfort Seat Row 1-2
Boeing 737-900 ER Normal Seats Row 7-37
Boeing 737-900 ER Lion Seat Row 3-6
Boeing 737-900 ER Lion Comfort Seat Row 1-2
Boeing 737 Max 9 Normal Seats Row 7-37
Boeing 737 Max 9 Lion Seat Row 3-6
Boeing 737 Max 9 Lion Comfort Seat Row 1-2

All the seats in the Boeing 737 aircrafts are reclining leather seats with 29” seat pitches and seat width 17”, except for the Boeing 737-800 which is equipped with seats with seat pitches of 31” and seat width of 17”.

Airplane Seat Selection Details
Airbus A330-300 Economy 31” seat pitches, and 19” seat width
Airbus A330-300 Premium Economy 60” seat pitches, and 24.5” seat width

Thai Lion Air Terminal

Country Airport Terminal
Bangladesh Shahjalal International Airport -
China Changzhou Benniu Airport -
China Changsha Huanghua International Airport -
China Chengdu Shuangliu International Airport -
China Chongqing Jiangbei International Airport Terminal 3
China Ghuangzhou Baiyun International Airport Terminal 1
China Haikou Meilan International Airport -
China Hangzhou Xiaoshan International Airport -
China Hefei Xinqiao International Airport -
China Jinan Yaoqiang International Airport -
China Kunming Changshui International Airport -
China Nanchang Changbei International Airport -
China Nanjing Lukou International Airport -
China Ningbo Lishe International Airport -
China Shanghai Pudong International Airport -
China Shenzen Bao’an International Airport -
China Taiyuan Wusu International Airport -
China Tianjin Binhai International Airport -
China Wuhan Tianhe International Airport -
China Xi’an Xianyang International Airport -
China Zhengzhou Xinzheng International Airport -
India Chhatrapati Shivaji International Airport T2
Indonesia Ngurah Rai International Airport International Terminal
Indonesia Soekarno-Hatta International Airport 2D
Japan Chubu Centrair International Airport -
Japan Fukuoka Airport International Terminal
Japan Kansai International Airport -
Japan Narita International Airport
Myanmar Yangon International Airport Terminal 1
Nepal Tribhuvan International Airport -
Singapore Singapore Changi Airport T3
Sri Lanka Bandaranaike International Airport -
Taiwan Taoyuan International Airport Terminal 1
Thailand Don Mueang International Airport Terminal 2
Thailand Chiang Mai International Airport -
Thailand Chiang Rai International Airport -
Thailand Hat Yai International Airport -
Thailand Khon Kaen Airport -
Thailand Krabi International Airport -
Thailand Nakhon Si Thammarat Airport -
Thailand Phuket International Airport -
Thailand Surat Thani Airport -
Thailand Trang Airport -
Thailand U-Tapao International Airport -
Thailand Ubon Ratchathani Airport -
Thailand Udon Thani International Airport -
Thailand Phitsanulok Airport -
Vietnam Noi Bai International Airport International Terminal
Vietnam Tan Son Nhat International Airport International Terminal


Effective 1st of May 2019, Lion Grup relocate operations of its international flight to Terminal 2F at Soekarno Hatta International Airport (CGK). Please arrive at the airport at least 3 hours before Your flight's departure. We sincerely apologize for any inconvenience this may cause. Further information please contact Thai Lion Air Call Center here. Thank You

Thai Lion Air Terms & Conditions

To read the full terms and conditions of Thai Lion Air, click here

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