Urumqi Air

Company Profile

Urumqi Air which operates with IATA code (UQ) and ICAO code CUH, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Ürümqi Diwopu International Airport (URC). Urumqi Air operates under Urumqi Aviation Co Ltd. The company is lead by the CEO, Wu Hao. The address of the head office is China. Urumqi Air is a part of the U-FLY Alliance.

History

Urumqi Air operating with IATA code (UQ) and ICAO code (CUH) was first established in 2014. The airline runs under the management of Urumqi Aviation Co Ltd. Over time, Urumqi Air continued to flourish its business by offering a worthwhile and enjoyable experience for their customers. This airline started its operation on 29-08-2014. Today, the airline has succeeded in reaching As of 2019, the airline has carried exceeded eight million passengers and has operated an accumulated 150,000 flight hours.

Flight Attendant

Urumqi Air cabin crew wears a uniform in grey and white. For male flight attendants, they wear white shirt with yellow tie with grey trousers. For female flight attendants, they wear grey shirt with (red, blue, orange) scarf and grey belt with grey skirt. The uniform itself represents their strong passion to deliver a remarkable experience for its passengers throughout the flight.

Fleet

Urumqi Air operates using a number of airplanes, all of which can be checked below:

Call Center

If you have questions for the airline or are facing any problem during your flight such as cancelled flights or lost baggage, you can contact the airline. The Urumqi Air contact support can be contacted on one of the following numbers :

Live Chat

There is no live chat service for passengers of Urumqi Air.

Web Check-in

Passengers can do web check in through the official website of Urumqi Air. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Urumqi Air check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Urumqi Air provides kiosk check-in services for the passengers, which can be accessed at the departure airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours before the scheduled departure time.

App Check-in

App check in service is not available for passengers of Urumqi Air.

Baggage

Introduction

Urumqi Air (UQ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 20 cm × 40 cm × 30 cm (L x W x H). checked baggage allowance is not included in the ticket. Check in time at the airport starts from 180 minutes before the flight departure time. Check in online is allowed for flight with the airline on Urumqi Air official website page. It can be done 1 days before scheduled departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your Urumqi Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Urumqi Air ticket booking on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Fare Rules