Novoair

Introduction

Novoair (VQ) is a low cost carrier airline operating domestic routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 22 cm x 34 cm x 48 cm (L x W x H). The international route ticket fare includes free checked baggage allowance of 20 kg while the domestic route fare includes free checked baggage allowance of 20 kg. Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Check in online is available for flights with the airline on Novoair official website. It can be processed 0.5 days before scheduled flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Get your Novoair flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Novoair booking on Airpaz.com can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Novoair which operates with IATA code (VQ) and ICAO code NVQ, is a low cost carrier airline that flies domestic routes. The airline flies to destinations all over the world with its main hub located in Hazrat Shahjalal International Airport. Novoair operates under NOVOAIR. The leader of the company is Fayzur Rahman Badal. The address of the head office is Bangladesh.

History

Novoair which operates with IATA (VQ) and ICAO (NVQ) was first founded in 2007. The airline is managed by NOVOAIR. Across the years, Novoair always strives to become one of the most favourable airlines in the future. This airline was first commenced on 09-01-2013. The milestone that has been reached by the airline is on 9 January 2020, the airline had operated 61,599 flights to domestic destinations and its only international destination, Kolkata, carrying more than 3.33 million passengers.

Flight Attendant

Novoair cabin crew wears a uniform that is dominated by blue and yellow. For male flight attendants, they wear blue vest and white long sleeve with blue trousers. For female flight attendants, they wear blue suit with yellow long sleeve and patterned yellow scarf with blue trousers. Besides a perfectly made uniform, Novoair cabin crew always put the passenger and their experience on the forefront.

Fleet

Novoair has a number of aircrafts, all of which can be seen below:

Type	Quantity
ATR 72-500	7

Call Center

If you have any inquiry for the airline or are facing any difficulty during your travel such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to info@flynovoair.com. The Novoair customer service call center can be contacted on one of the following phone numbers :

Country	Phone
Bangladesh	(+88)-09638-013603
Bangladesh	(+88)-09666722224
India	(+91)-9836333603

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Passengers can check in online through the official website of Novoair. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 0.5 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Novoair opens 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Novoair.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Novoair mobile application on their gadget. The check in time is 24 hours before the departure time.

Fare Rules