Check-in is available starting from 180 minutes
IntroductionShenzhen Airlines (ZH) is a full flight airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 5 kg and maximum size of 20 cm × 40 cm × 55 cm (L x W x H). The passengers flying international route with Shenzhen Airlines will get free checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 20 kg. Airport check in time at the airport starts from 180 minutes before the departure time. Online check in is available for flights with the airline on Shenzhen Airlines official website page. It can be processed 1 days before departure time.
How to Book1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected method. 6. Find your Shenzhen Airlines flight e-itinerary in the My Booking page, or in your registered email.
How to PayPayment for your Shenzhen Airlines ticket on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.
Company ProfileShenzhen Airlines operating with IATA code (ZH) and ICAO code CSZ, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Shenzhen Bao'an International Airport (SZX). Although the airline operates using the name Shenzhen Airlines, it is the trade name for Shenzhen Airlines Co Ltd. The leader of the company is Chen Zhiyong. The address of the head office is China. Shenzhen Airlines is a part of the Star Alliance.
HistoryShenzhen Airlines operating with IATA (ZH) and ICAO (CSZ) is operated under Shenzhen Airlines Co Ltd. The airline was first established in 1992. Across the years, Shenzhen Airlines always do their best to become one of the favored airlines in the future
|Boeing 737 MAX 8||5|
Call CenterIf you have questions for the airline or are facing issues during your travel such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to firstname.lastname@example.org. The Shenzhen Airlines customer service can be contacted on one of the following numbers :
|China||+86 755 2777 1999|
Live ChatShenzhen Airlines customer service does not support live chat.
Facilities and Services
Cabin BaggagePassengers flying with Shenzhen Airlines are provided a cabin baggage allowance included in their flight tickets fare. The max weight of the baggage is 5 kg, while the maximum dimension of the baggage put in the cabin is 20 cm × 40 cm × 55 cm (L x W x H).
Checked BaggageShenzhen Airlines gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of baggage on domestic routes, and 23 kg on international routes.
Excess BaggageExtra checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Shenzhen Airlines Economy Class is 17 inch.
The standard seat size of the Shenzhen Airlines Business Class is 21 inch.
Inflight EntertainmentShenzhen Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV and movies.
Inflight Free SnackFree snack/beverage is not available during flights with Shenzhen Airlines.
Meal OrderPassengers can order beverage to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Privilege ProgramPrivilege program is available for the loyal customers of Shenzhen Airlines, and further detail on it can be checked here.
Web Check-inThrough the official website of Shenzhen Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Shenzhen Airlines check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inThis service is not available for passengers flying with Shenzhen Airlines.
App Check-inThis service is not available for passengers flying with Shenzhen Airlines.
Terms and Conditions
For further information, read the Conditions of Carriage of Shenzhen Airlines, click here.