How can we help you?

To resend your itinerary, please follow the steps below :

1. Open our website www.airpaz.com
2. Choose the "Orders" menu
3. Input your Airpaz code and email
4. Click Search
5. Choose "Resend Itinerary", put your email address then click on "Send"

For Member, you must login first to Manage your Order.

You can resend your e-ticket at any time via 'Orders’ in our website.

1. Visit our website and click on 'Orders’ , then key in your Airpaz code and your email address (the one you used to make your booking).
2. Click on ‘Search’
3. Go to resend itinerary and key in your email address then click on "Send"

For Member, you must login first to Manage your Order.

Airline will require traveler to fill name and surname similarly as written in their Identity Card or passport.
If you have middle name as well, please input your middle name along with your name into one words in name column, because airline does not permit spaces or punctuation marks in the names.

Example : Mr. Thomas Alfa Edison

Title : Mr.
First Name : ThomasAlfa
Last Name : Edison

Don't worry. If your name contains 1 word only, you can input your name both in the name column and surname column.
Ex : Kevin, Name "Kevin" and Surname "Kevin"

Some airlines does not need specific passport information in your flight booking. If they do, it will show up during the booking process and you can see the required passport data in traveler's information detail.

Don’t worry, our team can help find your Airpaz code by filling in your flight details here (Click here)

1. Start searching your flight by filling in your flight detail
2. Select the flight that you want with the best price and the most suitable flight schedule
3. After you have chosen your flight, you are required to fill in contact information and traveler details
4. We have provided various payment method for you to choose.
5. After your payment is confirmed, Please wait for the confirmation itinerary

We're sorry to hear that you missed your flight. Nevertheless, it is the traveler's own responsibility to be on time for the flight. 
Unfortunately, once ticket status is no-show (a condition when you are unable to take the flight and the flight is already departed), then your ticket will be considered as forfeited.