Check-in is available starting from 180 minutes
IntroductionCebu Pacific (5J) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 35 cm x 20 cm x 20 cm (L x W x H). The ticket fare does not include checked baggage allowance. Passengers can start checking in at the airport 180 minutes prior to the scheduled departure time. Online check in is available for flight with the airline on Cebu Pacific official website. It can be processed 7 days before flight departure time.
How to Book1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Get your Cebu Pacific flight e-ticket in the My Booking page, or in your registered email.
How to PayThe payment for your Cebu Pacific ticket on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.
Company ProfileCebu Pacific operating with IATA code (5J) and ICAO code CEB, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Mactan-Cebu International Airport (CEB) and Manila International Airport (MNL). Although the airline operates using the name Cebu Pacific, it operates under Cebu Air Inc is the owner of the trade name Cebu Pacific. The leader of the company is Lance Gokongwei. The address of the head office is Philippines. Cebu Pacific is a part of Value Alliance.
HistoryCebu Pacific operating with IATA code (5J) and ICAO code (CEB) is managed by Cebu Air Inc. In 1988, this airline was established. Across the years, Cebu Pacific intends to satisfy their passengers by innovating its services. This airline began its operation on 08-03-1996. Cebu Pacific has been awarded Budgies and Travel Awards in 2012 and Digital Filipino Web Awards in 2011.
Call CenterIf you have question for the airline or are facing problems on your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to firstname.lastname@example.org. The Cebu Pacific contact support can be contacted on one of the following phone numbers :
|Philippines||+632 7020 888|
Live ChatCebu Pacific customer service does not support live chat.
Facilities and Services
Cabin BaggagePassengers flying with Cebu Pacific are provided a cabin baggage allowance included in their flight tickets. The the max dimension of the luggage put in the cabin is 35 cm x 20 cm x 20 cm (L x W x H), and max weight of the baggage is 7 kg.
Checked BaggageFree checked baggage allowance is not available for the passengers flying on Cebu Pacific.
Excess BaggageExtra checked baggage allowance can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
Inflight Free SnackFree snack/beverage is not available during flights with Cebu Pacific.
Meal OrderAccording to the availability, passengers can order beverage to enjoy during their flight.For the airline's meals and beverages menu, click here.
Inflight WifiInflight WiFi is available during flight with Cebu Pacific.
Privilege ProgramPrivilege program is available for the loyal customers of Cebu Pacific, and more information on it can be checked here.
Web Check-inPassengers can check in online through the official website of Cebu Pacific. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 7 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Cebu Pacific opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Cebu Pacific passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours before the scheduled flight departure time.
App Check-inIt is possible for Cebu Pacific passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, the passengers should download the Cebu Pacific mobile application on their gadget. The check in time is 168 hours before the departure time.
Terms and Conditions
For further information, read the Terms and Conditions of Cebu Pacific, click here.