Check-in is available starting from 180 minutes
IntroductionJetstar Airways (JQ) is a low cost carrier airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 36 cm x 23 cm x 56 cm (L x W x H). The ticket fare does not include checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the departure time. Check in online is allowed for flights on Jetstar Airways official website. It can be processed 2 days before scheduled departure time.
How to Book1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete payment through the selected method. 6. Get your Jetstar Airways flight e-itinerary in the My Booking page, or in your email.
How to PayThe payment for your Jetstar Airways ticket booking on Airpaz.com can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileJetstar Airways which operates with IATA code (JQ) and ICAO code JST, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Melbourne Airport (MEL). Although the airline operates using the name Jetstar Airways, it is the trade name for Jetstar Airways Pty Ltd. The leader of the company is Gareth Evans. The head office for the airline is located in Australia.
HistoryJetstar Airways which operates with IATA code (JQ) and ICAO code (JST) was first founded in 2003. The airline runs under the management of Jetstar Airways Pty Ltd. During the year of its establishment, Jetstar Airways continues to enhance its business by offering a worthwhile and enjoyable service for their loyal passengers. This airline was first commenced on 25-05-2004. Jetstar Airways has won 2011 - 2016 Best Low-Cost Airline - Australia/Pacific by SKYTRAX,2019 Top 10 safest LCCs in the World by airlineratings.com. Today, the airline has successfully reached for now, the airline fly to and from 19 Australian domestic and 13 short and long-haul overseas destinations.
|Boeing 787 Dreamliner||11|
|Airbus A321neo (LR)||18|
Call CenterIf you have questions for the airline or are facing issues during your travel such as cancelled flights or lost baggage, you can contact the airline. The Jetstar Airways contact support can be contacted on one of the following numbers :
|Singapore||(+65) 6499 9702|
|Cambodia (Phnom Penh)||(+855) 92 398 333|
|Cambodia (Siem Reap)||(+855) 92 392 333|
|China||(+86) 4001 201 260|
|Hong Kong||(+852) 3192 7451|
|Japan||(+81) 570 550 538|
|Malaysia||(+60) 1800 813 090|
|Myanmar||(+95) 9 42111 6662 / (+95) 9 42111 6663|
|New Zealand||(+64) 9975 9426|
|Philippines||(+63) 1800 1611 0280|
|Thailand||(+66) 2267 5125|
|USA||(+1) 866 397 8170|
|Vietnam||(+84) 121010020 / (+84) 12280015 / (+84) 120852212|
Live ChatAnother way is to access their live chat page here.
Facilities and Services
Cabin BaggagePassengers flying with Jetstar Airways are given a cabin baggage allowance included in their ticket fare. The the maximum size of the baggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (L x W x H), while maximum weight of the baggage is 7 kg.
Checked BaggageJetstar Airways does not give free checked baggage allowance for the passengers.
Excess BaggageExtra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Jetstar Airways Economy Class fare is 30" seat pitch and 17" seat width.
The standard seat size of the Jetstar Airways Business Class is 38" seat pitch and 19" seat width.
Inflight EntertainmentJetstar Airways provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movies,TV,games,music .
Inflight Free SnackDuring flights with Jetstar Airways free snack/beverage is not available.
Meal OrderAccording to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Privilege ProgramPrivilege program is available for the loyal customers of Jetstar Airways, and further information on it can be checked here.
Web Check-inPassengers can do web check in through the official website of Jetstar Airways. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Jetstar Airways check-in counters 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inJetstar Airways let you use kiosk check-in services for the passengers, which may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 3 hours before the departure time.
App Check-inCheck in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the Jetstar Airways mobile application on their handphone. The check in time is 48 hours before the scheduled departure time.
Terms and Conditions
For further information, read the Conditions of Carriage of Jetstar Airways, click here.