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Korean Air

Korean Air (KE)

 Free Cabin Baggage Allowance 10kg
 Free Check-In Baggage Allowance 20kg
 check-in 1 minutes before departure
 Free Snack On Board
 Online Check-in

Korean Air Baggage

Carry-on Items allowed

Dimensions limits

55(A) X 20(B) X 40(C) cm Up to 55cm in width, 20cm in height and 40cm in depth including the handle and wheels.
or a total sum of less than 115cm per piece

Additional carry-on allowances
One additional personal carry-on item — laptop, briefcase, handbag — is permitted for Economy Class. (Total weight of carry-on bag and additional allowance should not exceed 12kg.)

Free Baggage Allowances

Free baggage allowances regarding size, weight, and quantity of baggage vary with passenger itineraries, seating classes, and SKYPASS membership grades.

  • The maximum size (width + heights + depth) is 158cm/62in and the maximum weight per bag is 23kg/ 50lb or 32kg/70lb depending on your ticket class and itineraries. Bags between 23 and 32kg (51–70lb) may incur additional charges depending on your allowance. You may find your free baggage allowance on your right side.

  • For the safety of the baggage handlers, some countries might restrict any items that exceeds the maximum weight and/or size (width + height + depth) for a single piece, 32kg/70lb, 158cm/62in regardless of seat class and/or extra baggage payment.

  • Service Charge
    Fees vary depending on departure country and destination.

  • Currency
    Departures from Korea will have KRW as standard, while departures from the U.S. use USD , departures from Canada use CAD prices and departures from Indonesia use IDR prices. Departures from other countries will use USD standard price converted based on the exchange rate of the day.

More information of Free Baggage Allowance, click here

Transporting Sports Equipment

  • Any item over 23 kg (50 lb) will be charged an overweight fee.
  • Any item over 158 cm (62 in) will be charged an oversize fee.
    (For details, please refer to each item listed on the right.)
  • Maximum dimensions per bag, regardless of fee: Total weight, 32 kg (70 lb); total linear size(A + B + C), 277 cm (109 in).

Additional charges for checked items
If your overall baggage count, including sports equipment, exceeds the free allowance provided by your fare type, an extra piece fee will apply.

Korean Air Check-In

Check in Information of Korean Air


Since January 18, 2018, Korean Air operates in Terminal 2 of Incheon Airport.
Please use the Korean Air check-in counters at Terminal 2 if you are departing from Incheon Airport.
If you're flying on a codeshare flight, please double check the operating carrier’s terminal before departure.
Terminal 2 Airlines : Korean Air, Delta, Air France, KLM
For flights operated by other airlines, please use Terminal 1.

Check-In Closing and Boarding

Domestic flight: 20 minutes prior to scheduled departure.
International flight: 40 minutes prior to scheduled departure.
* Because of heightened security at airports in North America, Europe, the Middle East and Africa, check-in will close 60 minutes prior to a flight's scheduled departure.
* Closing time may vary according to each airline’s policy. For a codeshare flight, please refer to the operating carrier's information.

Web check in Available here

Passengers traveling on Korean Air flights with a valid e-Ticket
Domestic Flights: 48 hours ~ 40 minutes before departure
International Flights: 48 hours ~ 1 hour before departure
(USA/Canada/UK Flights : 24 hours ~ 1 hour before departure)

Korean Air Contact

Service Centers of Korean Air

Region Telephone Number Service Languages Hours of Operation
Korea 1588-2001 / +82-2-2656-2001
Japan 0088-21-2001 (Toll-free)/ (06) 6264-3311
China 40065-88888 Hong Kong(Cantonese): +852-2366-2001 Korean, English, Japanese, Chinese Japanese: 08:00~19:00 (Japan Standard Time). Chinese(Mandarin): 07:00~19:00 (China Standard Time). Hong Kong(Cantonese): 09:00~18:00 (Closed on weekends & public holiday). French, German, Italian, Spanish: 08:30~17:30 Weekdays (Central European Time)
The Americas US & Canada: 1-800-438-5000 (Toll-free) 1-888-898-5525 (Text Telephone, Toll-free) Brazil:0800-6060777 (Toll-free) 0800-7723645 (Text Telephone, Toll-free) Others:+1-213-484-1900
Europe (Toll free by country) Austria:0800-296-789. Belgium:00800-0656-2001 / 0800-11662. Czech:800-142-543. Slovakia:0800-142-543. Denmark:00800-0656-2001 / 800-15555. Finland:00800-0656-2001. France:00800-0656-2001 / 0800-916-000. Germany:00800-0656-2001. Greece:00800-353-12010. Hungary:06800-11342. Ireland:00800-0656-2001. Israel:180-945-2005. Luxembourg:00800-0656-2001. Netherlands:0800-022-2010. Norway:00800-0656-2001. Poland:00800-353-1246. Portugal:0800-853-014. Spain:900-973-533. Sweden:00800-0656-2001. Switzerland:00800-0656-2001 / 0800-557-344. Turkey:00800-353-90008. U.K:00800-0656-2001 / 0800-413-000. * Where toll free is not available: +33-1-5345-3177 Korean, English, Japanese, Chinese, French, German, Italian, Spanish
Italy:800-874-488 Korean, English, French, German, Italian, Spanish 08:30~17:30 Weekdays (Central European Time)
Others Contact Us Depends on region and branch. Depends on region and branch.

Korean Air Fare Rules

Information of fare rules, charges and condition of carriage applicable to air services of Korean Air click here.

Korean Air Flight Schedule

Korean Air flights schedule click here

Korean Air History

Year Month History
1969 March Privatizes Korean Air Lines, an intergovernmental enterprise, establishing Korean Air.
1971 April Begins transpacific cargo service to U.S. (Seoul-Tokyo-Los Angeles).
1972 April Begins transpacific passenger service to U.S. (Seoul-Tokyo-Honolulu-Los Angeles).
1973 October Begins Seoul-Paris cargo service, flying over the North Pole.
1975 March Launches direct Seoul to Paris passenger service.
1979 March Launches direct Seoul to New York passenger service.
1981 December Dedicates exclusive international air cargo terminal at Los Angeles International Airport.
1983 January Introduces Total Passenger Service System (TOPAS), a passenger reservation and ticketing system.
September Begins using its exclusive Air Cargo Terminal at JFK International Airport in New York.
1984 January Opens Flight Crew Training Center, featuring a B747 flight simulator.
1988 December Opens exclusive Korean Air Cargo terminal at Gimpo Airport.
1989 June Takes delivery of the first B747-400
1990 April Opens Seoul-Sydney passenger route.
October Establishes Korean Air's own Computer Center.
1992 May Graduates first class/pilots from Korean Air Pilot Training School.
October Opens Seoul-Sao Paulo passenger route.
1994 December Seoul-Beijing/Seoul-Qingdao/Seoul-Tienjin/Seoul-Shenyang routes open.
1995 March Takes delivery of 100th airline (B747-400) to the fleet.
1996 May Reopens newly finished Cheju KAL Hotel.
1997 March Adds A330-300 and B777-200, both the first its kind, to the fleet.
1998 March Makes first international cargo flight over North Korea.
1999 April Appoints Yang Ho Cho as Chairman.
2000 June Announces SkyTeam global alliance with AeroMexico, Air France, Delta Airlines and Korean Air.
2003 March Opens state-of-the-art crew training center in Gimpo.
2005 June Becomes world's No. 1 cargo carrier.
September Korean Air employees begin wearing new uniforms.
2006 October Start publishing in-flight entertainment monthly magazine 'beyond'.
2011 July Launches inaugural A380 services to Narita.
2012 March Completion of 'ERP' system
March Opens HJ Navoi Complex
2013 April Korean Air acquires stake in Czech Airlines
2014 September Introduction of New Passenger Service System
2015 August Introduces First B747-8 Intercontinental Aircraft
2016 June Korean Air and P&W open world's largest engine test facility in Korea
2017 February Introduces First B787-9 Dreamliner in Korea

Korean Air Inflight Comforts

Economy Class In-flight Meals
- Varied Food Offerings, Including Traditional Korean Food
- Snack Service
- Selected Wine Service

Korean Air Company Profile

Korean Air Lines Co., Ltd. is the largest airline and flag carrier of South Korea founded as Korean National Airlines in 1946 operating as Korean Air with its global headquarters are located in Seoul, Republic of Korea.

After several years of service In 1969, Korean Air Lines Co., Ltd. was in decline. An offer to privatise the airline by the Hanjin Group, specialists in transportation, was the start of a new chapter in growth and success. Although the challenge was never easy, Korean Air established itself as a respectable company and carrier by opening its transpacific route in 1971 and its first Seoul-Paris freight route in 1973.

In 1972 Korean Air ordered American Boeing Company's B747 Jumbo and 6 additional Airbus A300 models in its early years. In 1979, Korean Air launched a new service with direct passenger flights to New York.

In 1995 Korean Air introduced its 100th aircraft and displayed consistent growth until the mid 1990s. Today, Korean Air is an innovative leader in the global aviation industry known for its dedicated service that surpasses client expectations. Under such circumstances, President Yang Ho Cho, son of founder Choong Hoon Cho, became the Chairman and CEO, bringing his innovative mindset and excellent business sense to the company.

Korean Air Terminal

Effective 18 January 2018, Korean Air will be operating from Terminal 2 (T2) of Incheon International Airport. Passengers travelling on Malaysia Airlines flight MH5621 operated by Korean Air, are required to check-in at the Korean Air counters in Terminal 2.

Non-codeshare flights operated by Malaysia Airlines (MH39, MH67) remains at Terminal 1 (T1).

Korean Air Terms & Conditions

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