Kenya Airways
Check-in is available starting from 150 minutes
Online Check-in
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Overview
Introduction
Kenya Airways (KQ) is a full flight airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 40 cm x 15 cm x 30 cm (L x W x H). The international route flight ticket fare includes free checked baggage allowance of 23 kg while the domestic route ticket fare includes free checked baggage allowance of 23 kg. Passengers can check in at the airport 150 minutes before the scheduled flight departure time. Online check in is possible for flight with the airline on Kenya Airways official website. It can be processed 1 days before scheduled departure time.How to Book
1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Kenya Airways flight e-itinerary in the My Booking page, or in your registered email.How to Pay
The payment for your Kenya Airways ticket on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.About
Company Profile
Kenya Airways operating with IATA code (KQ) and ICAO code KQA, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Jomo Kenyatta International Airport. Kenya Airways Ltd. is the owner of the trade name Kenya Airways. The company is lead by the CEO, Allan Kilavuka. The head office for the airline is located in Kenya. Kenya Airways is a part of the SkyTeam.History
Kenya Airways operating with IATA (KQ) and ICAO (KQA) was first founded in 1977. The airline is managed by Kenya Airways Ltd.. During its period of establishment, Kenya Airways always strives to receive a position as one of the favored airlines in the future. This airline started its operation on 04-02-1977. The first ever flight route was Jomo Kenyatta International Airport (NBO) - London City Airport (LCY) using Boeing 707–321s.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Boeing 737-700 | 4 |
| Boeing 737-800 | 8 |
| Boeing 777-300ER | 3 |
| Boeing 787-8 | 8 |
| Embraer 190AR | 15 |
Call Center
If you have questions for the airline or are facing any issue in the airport such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to customer.relations@kenya-airways.com. The Kenya Airways call center can be contacted on one of the following phone numbers :| Country | Phone |
|---|---|
| Kenya | +254-20-3274747 |
Live Chat
Another alternative is to go to their live chat page here.Facilities and Services
Baggage
Cabin Baggage
Passengers of Kenya Airways are provided a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 7 kg, and the maximum size of the baggage put in the cabin is 40 cm x 15 cm x 30 cm (L x W x H).Checked Baggage
Kenya Airways provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 23 kg of baggage on domestic flights, and 23 kg on international route.Excess Baggage
Excess checked baggage allowance cannot be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The size of the standard seat for the Economy Class fare in Kenya Airways is 32.2" pitch and 18.5" width.
Business Class
The size of the standard seat for the Business Class in Kenya Airways is 47" pitch and 17" width.
Inflight Comfort
Inflight Entertainment
Kenya Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as video,music.Inflight Free Snack
During flights with Kenya Airways free snack/beverage is not available.
Meal Order
According to the availability, passengers can order beverage to enjoy in their flight. For the airline's meals and beverages menu, click here.
Privilege Program
Kenya Airways has a privilege program for their loyal customers, and more complete information on it can be checked here.Check-in
Web Check-in
Through the official website of Kenya Airways, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.Airport Check-in
Airport check in can be done in the Kenya Airways check-in counters 150 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
Kiosk check-in services is available for the Kenya Airways passengers, and can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 24 hours before the scheduled departure time.App Check-in
It is possible for Kenya Airways passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Kenya Airways mobile application on their handphone. The check in time is 120 hours before the departure time.Terms and Conditions
For the complete Terms and Conditions of Kenya Airways, click here.